“ED Tech Team serves Nothing Less than the BEST”

ED Tech’s on-request services have been specially designed to provide our clients an easy access to the professional technical support for any technical hassle or issue they may be facing with regard to their websites, eCommerce portals, databases and other technical infrastructure. Our experienced professionals enable the successful operations at our client’s sites while ensuring that they derive optimum value out of their investments with the least possible effort.

Our on-request services professionals have been trained well to provide our clients the best support services as per their specifications and unique requisites. We understand that each client has a unique set of requirements, and thus, we apply a modular structure where we provide our on-request services individually as well as bundled with our different Service Contracts.

How to access our services?

We ensure that our clients get an easy access to our services, and our services are just a phone call away. With our services, we give our clients access to a comprehensive, professional and responsive IT department.

Our team of certified and experienced professionals and support staff aims to provide our clients a superior quality support service with our highest and stringent standards for the services, processes, monitoring and follow-ups. We use the monitoring results for the continual improvements and enhancement in the services which we offer.

Salient features of our on-request support services

• On-request problem resolution
• Onsite dispatch of service engineers on a scheduled basis or whenever required in the event of emergency
• On request advisory and consulting services
• Enhanced customer satisfaction owing to our passionate and dedicated team of qualified engineers
• On request configuration or development support

Single point of contact on-request technical support

Our on-request technical support services are offered through a single point of contact that handles all the technical enquiries and support requests pertaining to the technical infrastructures at our clients’ sites. Furthermore, for the quicker solution suggestions, we recommend our continuous monitoring services and scheduled technical support services.

Preventive maintenance

Software, web or database development and lifecycle can be significantly improved with our preventive maintenance services under which we offer regular technical support and monitoring, and it considerably reduces the requisites for unforeseen technical failures. Our preventive maintenance services alleviate the client needs for investing in the competent equipment or staff while ensuring a continual supply of the high quality data and information.

Our Team

We have a professional team of support engineers who possess vast experience in their field and supportive credentials and certifications, which enable them to extend unmatched support services.

Our engineers are highly experienced and dedicated towards their works, and thus, we ensure that our clients get the support services specifically as per their requirements.

Want to know more? Please feel free to Contact Us